FAQ

Ordering & Payment

What payment methods do you accept? We accept all major credit cards, PayPal, and Shop Pay. All transactions are processed securely.

Can I modify or cancel my order? Please contact us within 24 hours of placing your order. Once shipped, we're unable to make changes.


Shipping

Where do you ship from? All orders are shipped from Israel.

How long does delivery take?

  • Israel: 3–5 business days
  • International: 7–21 business days depending on destination

Do you offer tracking? Yes, you'll receive a tracking number once your order is shipped.


Returns & Exchanges

What is your return policy? We accept returns within 14 days of delivery. Items must be unworn and in original condition. Sale items are final sale.

How do I start a return? Contact us at [your email] with your order number and reason for return.


Products

Are your items authentic vintage? Yes — every piece is carefully sourced and curated. We stand behind the quality and authenticity of our collection.

Are items one-of-a-kind? Most items are unique, single-piece finds. Once sold, they're gone — so don't wait!


Consignment

How does consignment work? You send us your pre-loved pieces, we photograph, list, and sell them. Once sold, you receive a percentage of the sale price. Learn more →

What items do you accept for consignment? Vintage jewelry, bags, belts, accessories, and clothing in good condition. We review each submission individually.